{"id":255,"date":"2015-11-13T18:22:03","date_gmt":"2015-11-13T18:22:03","guid":{"rendered":"http:\/\/192.168.200.82\/?page_id=255"},"modified":"2016-05-20T18:43:23","modified_gmt":"2016-05-20T18:43:23","slug":"workorder","status":"publish","type":"page","link":"https:\/\/help.bwtech.com\/?page_id=255","title":{"rendered":"WorkOrder"},"content":{"rendered":"<p>[vc_row full_width=&#8221;&#8221; parallax=&#8221;&#8221; parallax_image=&#8221;&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text]<\/p>\n<div id=\"toc_container\" class=\"no_bullets\"><p class=\"toc_title\">Contents<\/p><ul class=\"toc_list\"><li><a href=\"#WORK_ORDER\"><span class=\"toc_number toc_depth_1\">1<\/span> WORK ORDER<\/a><\/li><li><a href=\"#OVERVIEW\"><span class=\"toc_number toc_depth_1\">2<\/span> OVERVIEW<\/a><\/li><li><a href=\"#HOW_TO_USE\"><span class=\"toc_number toc_depth_1\">3<\/span> HOW TO USE<\/a><\/li><li><a href=\"#FUNCTION_DESCRIPTIONS\"><span class=\"toc_number toc_depth_1\">4<\/span> FUNCTION DESCRIPTIONS<\/a><\/li><\/ul><\/div>\n<h1 style=\"text-align: center;\"><span id=\"WORK_ORDER\">WORK ORDER<\/span><\/h1>\n<h1><span id=\"OVERVIEW\">OVERVIEW<\/span><\/h1>\n<p>The Work Orders (WO) works such a Trouble Ticket function, but while the TT is used by the users to request a support or services from Netchart, the Work Orders is used to assigned task and services between the people from a project.<\/p>\n<h1><span id=\"HOW_TO_USE\">HOW TO USE<\/span><\/h1>\n<p><a href=\"https:\/\/help.bwtech.com\/wp-content\/uploads\/2015\/11\/WO_1.png\" rel=\"attachment wp-att-588\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-588\" src=\"https:\/\/help.bwtech.com\/wp-content\/uploads\/2015\/11\/WO_1.png\" alt=\"WO_1\" width=\"1121\" height=\"581\" \/><\/a><\/p>\n<p><span style=\"color: #0000ff;\"><strong>1 \u2013<\/strong><\/span> Click to open a <span style=\"color: #0000ff;\"><strong>NEW<\/strong><\/span>\u00a0WO.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>2 \u2013<\/strong><\/span> Describe your ticket as detailed as possible.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>3 \u2013<\/strong><\/span> Click to <span style=\"color: #0000ff;\"><strong>SEND<\/strong><\/span> the ticket.<\/p>\n<h1><span id=\"FUNCTION_DESCRIPTIONS\">FUNCTION DESCRIPTIONS<\/span><\/h1>\n<p><a href=\"https:\/\/help.bwtech.com\/wp-content\/uploads\/2015\/11\/WO.png\" rel=\"attachment wp-att-586\"><img loading=\"lazy\" class=\"alignnone size-full wp-image-586\" src=\"https:\/\/help.bwtech.com\/wp-content\/uploads\/2015\/11\/WO.png\" alt=\"WO\" width=\"1125\" height=\"581\" \/><\/a><\/p>\n<p><span style=\"color: #0000ff;\"><strong>1 \u2013<\/strong><\/span>\u00a0Click to open a\u00a0<span style=\"color: #0000ff;\"><strong>NEW<\/strong><\/span>\u00a0work orders\u00a0(WO).<\/p>\n<p><span style=\"color: #0000ff;\"><strong>2 \u2013<\/strong><\/span>\u00a0Click to monitor the WO that you are involved<\/p>\n<p><span style=\"color: #0000ff;\"><strong>3 \u2013<\/strong><\/span>\u00a0Type the number of the WO or some part of the WO text.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>4 \u2013<\/strong><\/span>\u00a0Click to <span style=\"color: #0000ff;\"><strong>SHOW<\/strong><\/span> some WO.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>5 \u2013<\/strong><\/span>\u00a0Click to\u00a0<span style=\"color: #0000ff;\"><strong>SEND<\/strong><\/span>\u00a0the\u00a0WO.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>6 \u2013<\/strong><\/span>\u00a0Click to\u00a0<span style=\"color: #0000ff;\"><strong>CANCEL<\/strong><\/span>\u00a0the\u00a0WO.<\/p>\n<p><strong><span style=\"color: #0000ff;\">7<\/span> \u2013<\/strong>\u00a0Set the priority.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>8 \u2013<\/strong><\/span>\u00a0Insert some people to follow the WO.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>9 \u2013<\/strong><\/span>\u00a0Click in the elements in the treeview to relate to the WO, that they will be shown in this field.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>10 \u2013<\/strong><\/span>\u00a0Select the purpose of the WO.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>11 \u2013<\/strong><\/span>\u00a0Describe your ticket as detailed as possible.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>12 \u2013<\/strong><\/span> Choose some hardware solution.<\/p>\n<p><span style=\"color: #0000ff;\"><strong>13 \u2013<\/strong><\/span> Choose some software solution.<\/p>\n<p><span><strong><span style=\"color: #0000ff;\">14<\/span> \u2013<\/strong><\/span>\u00a0Attach one or more files.[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;&#8221; parallax=&#8221;&#8221; parallax_image=&#8221;&#8221;][vc_column width=&#8221;1\/1&#8243;][vc_column_text] Contents1 WORK ORDER2 OVERVIEW3 HOW TO USE4 FUNCTION DESCRIPTIONS WORK ORDER OVERVIEW The Work Orders (WO) works such a Trouble Ticket function, but while the TT is used by the users to request a support or services from Netchart, the Work Orders is used to assigned task and services between [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":97,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/help.bwtech.com\/index.php?rest_route=\/wp\/v2\/pages\/255"}],"collection":[{"href":"https:\/\/help.bwtech.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/help.bwtech.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/help.bwtech.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/help.bwtech.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=255"}],"version-history":[{"count":3,"href":"https:\/\/help.bwtech.com\/index.php?rest_route=\/wp\/v2\/pages\/255\/revisions"}],"predecessor-version":[{"id":589,"href":"https:\/\/help.bwtech.com\/index.php?rest_route=\/wp\/v2\/pages\/255\/revisions\/589"}],"up":[{"embeddable":true,"href":"https:\/\/help.bwtech.com\/index.php?rest_route=\/wp\/v2\/pages\/97"}],"wp:attachment":[{"href":"https:\/\/help.bwtech.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=255"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}